Have you got candidates/clients that need an entry level “foot in the door” type of position? I have several open; take a look………………..
Job Title/Position: Customer Service Rep I
OLR Requisition #: 3624344
Close Date: 7-11-2012
(CSR-1 is strictly Customer Service; there is NO sales and NO collections. This would be a great fit for someone who truly enjoys giving exemplary customer service but doesn’t want to have specific Sales Goals to meet each month. This is a fast paced job as a Rep will take anywhere from 100-200 incoming calls from our Credit Card customers who have questions regarding their mailed statements. There are NO weekends and NO evenings with this position. The Business Unit is open 8a – 6p M-F and the candidate will work an 8 hour shift somewhere in that 8-6 time span. Great multitasking skills are a must, comfortable talking and typing at the same time is crucial and to qualify they must have at least 1 year of Customer Service and 6 months of computer experience. Pay is $11.54 per hour, no monthly bonus. This Business Unit is open ALL holidays with the exception of Thanksgiving and Christmas. We do pay double time for holiday work. The location is 800 Walnut downtown and we have free parking for employees)
Job Title/Position: Collector I
OLR Requisition #: 3624872
Close Date: 7-17-2012
Job Title/Position: Collector 2
OLR Requisition #: 3624944
Close Date: 7-17-2012
(This position is in our Retailer Group. They support WF customers who have loans for home improvement projects like decks, siding, windows, roofs, etc or retail accounts for things like household items, furniture, jewelry etc. This is starting in our Front End group and that is contacting our customer who has missed their first or second payment on either a new loan or a loan they have been paying on for awhile and are current in payments. This position is heavy outbound dialing to our customers who have missed a payment to get them back on track. Collector I’s must have at least 6 + months of customer service and get paid $11.25 per hour plus a monthly production bonus (average is around $480.00). Collector II’s must have 1 + years of customer service and get paid $12.30, previous collections experience a plus. Collector II’s are also eligible for the monthly production bonus ($480.00 average). Location is 7000 Vista Drive, WDM and we have free parking.)
Collectors may choose one of two schedules and each schedule is set up on a TWO week rotation (rather than a one week rotation)
If you have a candidate that has more questions or has applied please have them email me so I can answer any questions and make sure I look for them in the Requistions. Thank you so much for your partnership!
Talent Acquisition and Planning
Wells Fargo Consumer Credit Solutions | 7000 Vista Drive | West Des Moines, IA 50266